Consumer product recall

Rowenta Cordless Vacuum Cleaners recalled due to fire and burn hazards

Brand(s)
Last updated

Summary

Product
Rowenta Cordless Vacuum Cleaners
Issue
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact Rowenta Canada to obtain a replacement battery.

Affected products

This recall involves Rowenta cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force’s lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners.

Issue

The recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards.

As of July 2, 2026, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled product and contact Rowenta Canada to obtain a replacement battery. 

For more information, consumers can contact Rowenta Canada by telephone at 1-800-418-3325 from 8:30 a.m. to 5 p.m. ET, Monday through Friday or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 550 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from December 2023 to June 2026.

Place of Origin

Battery manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Distributor

Groupe SEB Canada dba Rowenta Canada

Scarborough, ON

Canada

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82288

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