Consumer product recall

Ryobi battery-powered mowers recalled due to potential fire hazard

Brand(s)
Last updated

Summary

Product
RYOBI 40 Volt Brushless 21” Cordless Walk-Behind Mowers
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact TTIOPE for instructions on how to disable the mower and receive a free replacement 21" walk behind mower.  

Issue

The recalled mowers have a push-on connector inside the powerhead which can overheat, posing a potential fire hazard.

As of January 24, 2025, the Company has received 1 report of overheating with fire while the mower was in use. There are no reports of injury in Canada. In the United States the Company has received 96 reports of overheating while the mower was in use, including 4 reports of fires. Two minor injuries were reported in the United States.

What you should do

Consumers should immediately stop using the recalled mowers and contact TTIOPE for instructions on how to safely disable the mower and receive a free replacement 21” walk-behind mower.

For more information, consumers can contact TTI Outdoor Power Equipment Inc. toll free at 800-597-9624 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at ryobitools.com/support/safety or ryobitools.com and click on Important Recall Information for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and TTI Outdoor Power Equipment Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 28,400 were sold in Canada and approximately 217,400 units were sold in the United States.

Time Period Sold

The affected products were sold from February 2021 to January 2025.

Place of Origin

Manufactured in the United States

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Tools and accessories
Companies
Published by
Health Canada
Audience
General public
Identification number
RA-76902

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