SmartDrive MX2+
Brand(s)
Summary
Contact the manufacturer if you require additional information.
Affected products
Affected products | Lot or serial number | Model or catalog number |
---|---|---|
SmartDrive MX2+ | Not applicable. | MX2-3DCMC |
SmartDrive MX2+ | Not applicable. | MX2-3DCK |
SmartDrive MX2+ | Not applicable. | MX2-3DC |
Issue
Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial.
In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773).
Recall start date: August 12, 2025
Additional information
Details
Max Mobility LLC
300 Duke Drive, Lebanon, Tennessee, United States, 37090
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