Health product recall

SmartDrive MX2+

Brand(s)
Last updated

Summary

Product
SmartDrive MX2+
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products Lot or serial number Model or catalog number
SmartDrive MX2+ Not applicable. MX2-3DCMC
SmartDrive MX2+ Not applicable. MX2-3DCK
SmartDrive MX2+ Not applicable. MX2-3DC

Issue

Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial.

In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). 

Recall start date: August 12, 2025

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Physical medicine
Companies

Max Mobility LLC

300 Duke Drive, Lebanon, Tennessee, United States, 37090

Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-77894

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