SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps recalled due to fire hazard
Brand(s)
Summary
Register the affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, maintain the water in your pool to a temperature that is below 90°F (32°C).
Affected products
This voluntary recall involves the Solstice/Jacuzzi 85K BTU heat pump model S85. The heat pump was distributed in Canada using the following model numbers JACUZZI JA85, JACUZZI JAP85 and Solstice S85. The heat pump is used to heat swimming pools.
| Season | Model | Serial From | Serial To | |
|---|---|---|---|---|
| 2019 | JAP85 | 120591810220100001 | 120591810220100126 | |
| 2019 | JA85 | 120621810220100001 | 120621810220100452 | |
| 2020 | JA85 | 120621909290100001 | 120621909290100340 | |
| 2020 | JA85 | 120622005050100001 | 120622005050100052 | |
| 2020 | JA85 | 120622005130100001 | 120622005130100084 | |
| 2020 | JA85 | 120622005300100001 | 120622005300100084 | |
| 2020 | JA85 | 120622006060100001 | 120622006060100084 | |
| 2021 | JA85 | 120622008310100001 | 120622008310100588 | |
| 2021 | JA85 | 120622102240100001 | 120622102240100168 | |
| 2022 | S85 | 121922109270100001 | 121922109270100840 | |
| 2023 | S85 | 121922209270100001 | 121922209270100672 |
Issue
The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C).
As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.
What you should do
Consumers should register their affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, consumers should maintain the water in their pool to a temperature that is below 90°F (32°C).
For more information, consumers can visit https://avisqualite.ca/en/.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 3,300 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from 2019 to 2023.
Place of Origin
Manufactured in China
Details
Retailer
Club Piscine
Bois-des-Fillion, Quebec
Canada
Manufacturer
Lailey and Coates International Limited
GangKou Town, ZhongShan City in GuangDong Province
China
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