Consumer product recall

TRUBLUE iQ and iQ+ Auto Belay Devices recalled due to fall hazard

Brand(s)
Last updated

Summary

Product
TRUBLUE iQ and iQ+ Auto Belay Devices
Issue
Consumer products - Fall hazard
What to do

Immediately stop using the recalled products and contact Head Rush Technologies for a free inspection and repair.

Affected products

This recall involves TRUBLUE iQ and iQ+ Auto Belay Devices which enable climbers to climb alone safely. The device is gray with blue handles. 12.5m versions have a blue tag above the webbing handgrip and 20m versions have a purple tag above the webbing handgrip. IQ+ versions in either length have an additional cylindrical element with a blue label on the front. Device serial numbers are on a label located on the handle or on the recertification label on the bottom of the housing. Note: Recertification dates AFTER 3DEc2024 have been inspected and/or repaired.

 

The following products are affected:

Model

Serial Number Range

TRUBLUE iQ LT (12.5m)

iQ0041591 through iQ0044486

TRUBLUE iQ XL (20m)

iQXL01283 through iQXL03425

TRUBLUE iQ+ LT (12.5m with catch and hold brake)

iQP000401 through iQP000422

TRUBLUE iQ+ XL (20m with catch and hold brake)

iQXLP0104 through iQXLP0182

Issue

Head Rush Technologies has discovered that a limited number of the auto belay devices may have been assembled with a component that can cause impaired retraction and pose a fall and injury hazard for climbers.

As of March 3, 2025, the company has received 4 reports of retraction issues and no reports of injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact Head Rush Technologies for a free inspection and repair. 

For more information, consumers can contact Head Rush Technologies by telephone at 720-565-6885, from 8:30am to 5pm MT, Monday to Friday, by email at info@headrushtech.com or visit the company website.  

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 23 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from May 2023 to August 2024.

Place of Origin

Manufactured in USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Manufacturer

Head Rush Technologies

Louisville, CO

USA

Published by
Health Canada
Audience
General public
Identification number
RA-77094

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