Consumer product recall

Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards

Last updated

Summary

Product
Generac and DR Brand 6500 Watt and 8000 Watt Portable Generators.
Issue
Consumer products - Physical hazard
What to do

Immediately stop using the recalled generators, unless the locking pin has been inserted to secure the handle in place before and after moving the generator, and contact Generac for a free, updated repair kit.

Affected products

This recall involves the Generac and DR brand 6500 watt and 8000 watt gasoline-powered portable generators on two wheels with a U-shaped flip-up handle for use when moving the generator. The affected generators can be identified by the model numbers in the tables. The model number and serial number can be found on the data plate, attached to the frame of the generator.

Generac Portable Generator Models Affected:
Unit Type

Model Number

First Serial
Number
Last Serial
Number
GP6500 G0076720, G0076800, G0076800R, G0076812, G0076830, G0076830R, G0076902, G0076902R, G0076903 All All
GP6500E G0076820, G0076820R, G0076822 All All
GP8000E G0076731, G0076751, G0076751R, G0076761, G0076761R, G0076861, G0076861R All All
Homelink 6500E G0068650, G0068651, G0079960 All All
XT8000E G0064330, G0064340, G0064342 All All
XT8000E G0064331 3000037849 3005569372
XT8000EFI G0071620, G0071621R All All
XT8000EFI G0071621 3003336356 3006597843

 

DR Portable Generator Models Affected:
Unit Type Model Number First Serial
Number
Last Serial
Number
PRO 6500E GP16505DEN All All
PRO 6500M GP16505DMN All All

 

Issue

The folding handle on the side of the generators can pinch the user’s fingers, posing an amputation and crush hazard, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator.

Update on incidents reported:

As of November 8, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received a total of 37 reports of injuries including 24 reports of finger amputation and 5 of crush injuries.

What you should do

Update: Consumers should immediately stop using the recalled portable generators, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator, and contact Generac for a free, updated repair kit.

Customers who responded to the original recall will automatically be sent a new kit. Please allow four weeks from the release of this notice for the processing of orders before inquiring if you have not yet received your kit.

For more information, consumers may contact Generac Power Systems, Inc. by telephone toll-free at 1-844-242-3493 from 8:00 a.m. to 5:00 p.m. CDT Monday to Friday, or accessing the Generac website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Generac Power Systems, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 4,574 units of the affected product were sold in Canada and 321,160 were sold in the United States.

Time Period Sold

The affected products were sold from June 2013 to June 2021.

Place of Origin

Manufactured in the United States of America and China.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Distributor

Generac Power Systems, Inc.

Waukesha

Wisconsin

UNITED STATES

Manufacturer

Generac Power Systems, Inc.

Jefferson

Wisconsin

UNITED STATES

Published by
Health Canada
Audience
General public
Identification number
RA-62590
History
Change log
2022-11-10: This recall was updated to reflect changes to the information in the "What you should do" section.

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