WATIER Age Control Supreme Sublime Advanced Rich day cream recalled due to microbial contamination
Brand(s)
Summary
Immediately stop using the recalled product and contact Groupe Marcelle Inc. to obtain a refund.
Affected products
This recall involves WATIER Age Control Supreme Sublime Advanced Rich day cream sold in a cylindrical printed glass jar containing 50 mL of cream, in cardboard secondary packaging. The UPC associated with the product and the batch affected by this recall can be found printed on the bottom of the secondary packaging: 058655630646 and (L)23L1757.
Issue
The recalled product does not meet microbial standards over time. The product may contain a microorganism called Lactobacillus pentosus. Lactobacillus pentosus (a probiotic) poses little medical risk to people.
As of April 22, 2025, the company has received no reports of incidents or injuries in Canada.
What you should do
Consumers should immediately stop using the recalled product and contact Groupe Marcelle Inc. to obtain a refund.
For more information, consumers can contact Groupe Marcelle Inc. by telephone at 1-800-665-4531, from 7:30 am to 4:30 pm EST, Monday to Friday or by email at customer.service@groupemarcelle.com.
Please note that, in addition to the requirements of the Cosmetic Regulations the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 885 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from September, 2024 to February, 2025.
Place of Origin
Manufactured in Canada
Details
Manufacturer and Distributor
Groupe Marcelle Inc.
9200 Chemin de la Côte de Liesse
Lachine (Quebec)
Canada, H8T 1A1
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