Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro recalled due to burn hazard
Brand(s)
Summary
Immediately stop using the recalled products and register for the return process to get a refund.
Affected products
This recall involves certain ZWILLING ENFINIGY Kettle (1.5 L) and ENFINIGY Kettle Pro (1.5 L). It applies to kettles that are marked “MAX 1.5 L” or indicate a maximum capacity of "10" cups. The capacity information is located on the label inside the appliance.
| Product Name | PC/GTIN | Product Colour | Product Capacity |
|---|---|---|---|
| ZWILLING ENFINIGY Electric kettle | 035886542252 /4009839542251 | Black | 1.5 L |
| ZWILLING ENFINIGY Electric kettle | 035886524524 / 4009839524523 | Silver | 1.5 L |
| ZWILLING ENFINIGY Electric kettle Pro | 035886542221 / 4009839542220 | Black | 1.5 L |
| ZWILLING ENFINIGY Electric kettle Pro | 035886524531 / 4009839524530 | Silver | 1.5 L |
| ZWILLING ENFINIGY Electric kettle Pro | 035886648213 / 4009839648212 | Rose | 1.5 L |
| ZWILLING ENFINIGY Electric kettle Pro | 035886648220 / 4009839648229 | Gold | 1.5 L |
| ZWILLING ENFINIGY Electric kettle Pro | 035886660512 / 4009839660511 | Pure-white | 1.5 L |
Issue
The handle of the water kettles may loosen or break off entirely during use. In isolated cases, the product defect may cause hot water to spill from the kettle, creating a risk of scalding injuries to the user or bystanders in the immediate area, including small children.
As of May 13, 2026, the company has received 21 reports of incidents in Canada and 1 report of potential injury. In the United States, the company has received 96 reports of incidents and 1 report of potential injury.
What you should do
Consumers should immediately stop using the recalled products and register for the return process to get a refund.
For more information, consumers can contact Zwilling by telephone at 1-866-963-4583, Monday to Friday 9:00 am to 5:00 pm EST, by email at enfinigy-kettle-recall@zwilling.com or visit the company’s website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), ZWILLING J.A. Henckels, LLC, and Zwilling JA Henckels Canada Ltd.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 43,963 units of the affected products were sold in Canada and 113,590 units were sold in the United States.
Time Period Sold
The affected products were sold from February 2020 to February 2026.
Place of Origin
Manufactured in China
Details
Importer
Zwilling JA Henckels Canada Ltd.
Markham, Ontario
Canada
Distributor
Zwilling JA Henckels, LLC
Pleasantville, New York
United States of America
Manufacturer
Zhongshan AnBoEr Electrical Appliance Co., Ltd.
Zhongshan City, Guangdong Province
China
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